Refund policy

We have a 2-day exchange  policy, which means you have 2 days after receiving your item to request an exchange.  only in case of breakage during transport.

To be eligible for an exchange, please send a video of your item and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start an exchange , you can contact us at askvisioncrafterz@gmail.com. Please note that you dont need to send any broken piece we will send the replacement.


You can always contact us for any exchange  question at askvisioncrafterz@gmail.com.